What if I don't see a QR code?
Your city's 311 line still works. Call it, or visit your city's website to file a request the way you always have.
Why it works
You're the eyes on the street.
Cities can't see everything. Echo turns the QR code on a Toledo trash can into a thirty-second report, so the next time you walk past something broken, you don't have to walk past it.
How it works
Three taps. About thirty seconds.
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Scan
Point your phone camera at the QR code on the can. It opens a web page. No app to install.
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Tap
The page already knows what you scanned. Tap how the can looks. Three buttons, no typing.
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Done
Your report goes to the team that maintains the cans. You walk past tomorrow and it's done.
No app. No account. Nothing tied to you.
We made this as light as we could.
Echo doesn't ask who you are. The page that loads when you scan knows the asset, not the visitor.
- No app Open the QR with your phone camera. You're already there.
- No account Nothing to sign up for, ever.
- No personal data We count visits anonymously. Nothing on this page identifies you.
- Optional contact Leave a name and email if you want a follow-up. Or don't.
Common questions
A few things people ask.
Will my report be public?
No. Reports flow into the city's maintenance workflow internally and aren't posted on a public feed.
Where is Echo currently live?
On trash cans in Toledo's Warehouse District and select downtown locations. We launched on Mud Hens Opening Day.
Is this an official city app?
No. Echo is an independent civic project. Built by Applied Labs with partners across Toledo: Keep Toledo Lucas County Beautiful, ConnecToledo, Toledo Codes, Actual Reality Technologies, and Wynhouse. It runs alongside city services, not in place of them.